Last Updated: 6 May 2026
1. INTRODUCTION AND ACCEPTANCE
Welcome to pestnow.com.au (the "Website"). The Website is owned and operated by Bedrok Services Pty Ltd (ABN: 19 697 470 661) ("Bedrok Services," "we," "us," or "our"), a company registered in Australia.
By accessing or using this Website, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree, please stop using the Website immediately.
The "Bedrok" brand, proprietary systems, frameworks, software, and the underlying "Bedrok Methodology" are owned by Bedrok Media LLC ("Bedrok Media") and are made available to Bedrok Services under licence. All obligations to you under these Terms are owed by Bedrok Services Pty Ltd.
These Terms incorporate by reference our Privacy Policy, which explains how we collect, use, and disclose your personal information.
2. NATURE OF SERVICE AND LEAD REFERRAL
Bedrok Services operates pestnow.com.au as a performance marketing and lead-generation website. The Website is designed to connect consumers with independent, third-party pest control service providers ("Local Operators").
Bedrok Services acts purely as a reseller and referral intermediary. All backend services, including advertising, lead generation systems, campaign execution, call routing, and platform infrastructure, are performed by Bedrok Media using its proprietary systems. Bedrok Services does not itself perform any of these technical functions.
No commercial contract for pest control services is formed between you and Bedrok Services by using this Website. Any agreement for pest control work is directly between you and the relevant Local Operator.
Important limitations:
Local Operators are independent contractors. No partnership, employment, or agency relationship exists between Bedrok Services and any Local Operator.
We act as a referral service only and are not responsible for the quality, safety, legality, timing, or outcome of services provided by Local Operators.
Nothing on this Website guarantees any specific service outcome, pricing, availability, or response time.
3. OVERSEAS DATA TRANSFER
By using this Website, submitting an enquiry, or initiating a call through this Website, you acknowledge and consent to the following:
All leads, personal information, call recordings, call metadata, and related information collected through this Website are disclosed to and processed by Bedrok Media in the United States, in its capacity as IP owner, platform provider, backend service provider, and technical fulfillment provider.
Personal information may also be processed by authorised personnel or vendors located in the United States, the Philippines, and other jurisdictions where Bedrok Media and its service providers operate.
Bedrok Services is the accountable entity under the Privacy Act 1988 (Cth) and ensures compliance with the Australian Privacy Principles (APPs) through a binding intra-group agreement with Bedrok Media, requiring adherence to APP standards, including security, individual rights, and breach notification obligations.
If you do not consent to your personal information being disclosed overseas, do not submit personal information through this Website.
4. CALL RECORDING AND TAP-TO-CALL CONSENT
To maintain service quality, verify lead authenticity, support billing verification, and assist with dispute resolution, phone calls initiated through numbers displayed on this Website may be recorded, monitored, transcribed, and analysed.
By tapping a call button or dialling a number displayed on this Website, you expressly consent to:
The call being recorded and monitored for quality assurance, lead qualification, training, billing verification, and service matching.
Call recordings, transcripts, and metadata (including your phone number and call duration) being disclosed to Bedrok Media for the purposes set out above.
Recordings being disclosed to relevant Local Operators where the enquiry relates to their services.
Call recordings are typically retained for 90 days before secure deletion, unless a longer period is required for legal, regulatory, billing, fraud prevention, or dispute resolution purposes.
To withdraw consent prior to a call, contact us using the details in Section 11. Withdrawal of consent before a call means we may be unable to process your service request.
5. COMMUNICATIONS CONSENT
By using this Website or initiating a call:
You consent to Local Operators contacting you via phone, SMS, or email in relation to your pest control service request.
You consent to Bedrok Services and Bedrok Media contacting you via email, SMS, or phone about your request and, where applicable, about other products, services, or offers within our network.
You may withdraw consent at any time by:
Replying "STOP" to any SMS.
Clicking "unsubscribe" in any email.
Contacting us at the details in Section 11.
We process opt-out requests within 3 business days.
6. DATA BREACH AND YOUR PRIVACY RIGHTS
If an eligible data breach occurs affecting your personal information, Bedrok Services will comply with Australia's Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth), including notifying the Office of the Australian Information Commissioner (OAIC) and affected individuals where required.
Under the Australian Privacy Principles, you have the right to:
Request access to personal information we hold about you (APP 12).
Request correction of inaccurate or outdated personal information (APP 13).
Make a complaint about a breach of the APPs.
To exercise any of these rights, contact Bedrok Services Pty Ltd using the details in Section 11. We respond within 30 days.
7. INTELLECTUAL PROPERTY
The Website is owned by Bedrok Services. All intellectual property used on or through the Website, including the "Bedrok" brand, proprietary lead-generation frameworks, funnel designs, text, graphics, logos, software, creative assets, workflows, and the underlying "Bedrok Methodology", is owned by Bedrok Media or its licensors and is used by Bedrok Services under licence.
You are granted a limited, non-exclusive, non-transferable licence to view and use the Website for personal, non-commercial purposes only. You may not:
Copy, scrape, reproduce, modify, distribute, adapt, publish, or transmit any part of the Website.
Reverse-engineer or attempt to extract any underlying system, workflow, or methodology.
Commercially exploit any content from the Website without prior written consent from Bedrok Services and, where applicable, Bedrok Media.
Any feedback or suggestions you provide to us may be used by Bedrok Services and Bedrok Media for business and service improvement purposes without compensation to you. This does not apply to your personal information, which is governed by our Privacy Policy.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by law, including the Australian Consumer Law under Schedule 2 of the Competition and Consumer Act 2010 (Cth):
Service Performance: Bedrok Services is not responsible for the quality, safety, legality, timing, or outcome of pest control services provided by Local Operators. Any disputes about pest control work must be resolved directly with the Local Operator.
Property Damage / Injury: Bedrok Services is not liable for any damages, losses, or expenses arising from work performed by a Local Operator at your premises.
Backend Systems: Bedrok Services is not responsible for the performance, availability, or outcomes of advertising campaigns, lead generation systems, call routing, AI systems, or platform infrastructure operated by Bedrok Media.
Information Accuracy: While we strive for accuracy, we do not warrant that Local Operator descriptions, pricing, licensing, or availability information on the Website is current or error-free.
Our total liability to you shall not exceed AUD $100, reflecting the referral-only nature of our service.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot lawfully be excluded.
9. USER OBLIGATIONS
By using this Website, you agree to:
Provide accurate, current, and complete information when submitting a service request.
Be at least 18 years of age and have legal authority to book services for the property address provided.
Not use any automated bot, spider, scraper, or similar tool to extract data from the Website.
Not attempt to bypass any security features or interfere with the Website's functionality.
Not submit false, misleading, or unlawful information through the Website.
We reserve the right to suspend or terminate your access to the Website for violations of these Terms without notice.
10. NO PROFESSIONAL ADVICE
Content on this Website is provided for general informational purposes only and does not constitute professional pest control, legal, financial, or health advice. You should seek qualified professional advice for your specific circumstances. Past results and case studies are not guarantees of future outcomes.
11. THIRD-PARTY LINKS
This Website may contain links to third-party websites or platforms. We do not control these third parties and are not responsible for their content, data practices, availability, or policies. Your interactions with third parties are at your own risk and subject to their terms and conditions.
12. MODIFICATIONS TO THESE TERMS
We reserve the right to update these Terms at any time. Material changes will be notified by posting updated Terms on the Website. Your continued use of the Website following any update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bedrok Services Pty Ltd, its officers, directors, employees, and agents, and Bedrok Media LLC in its capacity as IP owner, licensor, and backend service provider, from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from:
Your use or misuse of this Website.
Your violation of these Terms.
Your infringement of any third-party rights.
Any information you submit that is false, misleading, unlawful, or infringes another person's rights.
14. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the Website shall first be attempted to be resolved through good-faith negotiation.
If unresolved, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia, and the courts of appeal from them, without prejudice to any non-waivable rights you hold under Australian law.
15. MISCELLANEOUS
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bedrok Services regarding this Website.
Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
Assignment: We may assign these Terms without your consent. You may not assign your rights without our prior written approval.
16. CONTACT INFORMATION
For support, privacy requests, opt-out requests, or questions about these Terms, contact:
Bedrok Services Pty Ltd
ABN: 19 697 470 661
Email: [email protected]